1. Introduction:
Welcome to Telcox Inc (“Company,” “we,” “our,” “us”). By using our website telcoxinc.site, submitting your information, or engaging with our trucking and dispatch services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.
2. Services:
Telcox Inc provides load and truck dispatching services. Communication with customers may occur via phone, email, or SMS text messages.
3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from Telcox Inc . Messages may include dispatch confirmations, load status, schedule changes, or service updates.
Message Frequency: Varies depending on dispatch activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.
For urgent inquiries, you may contact us at:
Phone: +1 214 945 8331
Email: info@telcoxinc.site
4. Privacy Policy:
Data We Collect: Name, phone number, email, and trucking service details submitted through our forms.
How We Use Data: To provide dispatch services, confirm loads, send service updates, and respond to customer inquiries.
Storage & Security: Customer data is stored securely and not sold, rented, or shared with third parties except as required by law.
Third-Party Services: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Refunds & Cancellations:
Since trucking and dispatching are service-based, cancellations may be handled on a case-by-case basis. Refunds are only provided if dispatch services are not delivered as agreed.
6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our dispatch systems. Customers must provide accurate information for communication and service delivery.
7. Changes to Policy:
Telcox Inc reserves the right to update these Terms and Policies at any time. Updates will be posted at www.TelcoxInc.site